Frequently Asked Questions

What is Runners ID?

Runners ID is your unique runner profile where registrations are made for all races. You can access all your records and participations in the Runkara race from your Runners ID profile. You can login using your e-mail. Runners ID is essential for counting your running league points. Therefore, it is important that you enter your information correctly. It is always necessary to participate in the races from a single profile.

How Can I Get Runners ID?

You can register for Runners ID by filling out a simple form. You can use your Runners ID for future flag, team and all races.

How do I Reset My Password?

If you forgot your password and cannot access your profile, you can reset your password using the 'Forgot Password' link. After an e-mail containing a hyperlink is sent to your e-mail address, you can be directed to the Runkara site with this link and set your new password.

How can I register for a race on behalf of someone else?

You can create a record both for yourself and on behalf of someone else via Runners ID. After selecting a race, you must select the registration transfer option. Creating a record for someone else is the same as creating a record for yourself. If the person in question already has a Runners ID, simply fill in their email and go step-by-step. If they do not have a Runners ID, you will be asked to create a Runners ID for that person by filling out the email. The race record will then be created on your profile.

Başka Birisini Yarışa Nasıl Kayıt Edebilirim?

The process is the same as for personal registration and registration for someone else. Even if you don't run, you should always sign up through your profile. This way you can get an overview of the race records in your profile. Only those who create a registration via Runners ID can change participants or relay locations until the last Tuesday before the race.

How can we register as a team?

The process is the same as for personal registration and registration for someone else. Even if you don't run, you should always sign up through your profile. This way you can get an overview of the race records in your profile. Only those who create a registration via Runners ID can change participants or relay locations until the last Tuesday before the race.

How can we register for the family run?

You have to log in to your Runners ID and select the family run in the race preference section. You can register for yourself on behalf of children who do not have their own email. You can confirm the registration by completing all the information.Where can I see that the payment has been made and registered?The confirmation of the created registration will be sent to your e-mail address immediately after the registration is created. You can check all registration and race status in the 'My Races' section of your Runners ID profile.

How to register for Team/Relay race?

It is registered by a person (registrant) who creates the Runners ID for the relay and teams and registers it on behalf of its members. The registrant can then view the registration status and change the order of relay/team race members. There is no requirement to be a team member for the person who registers.How can we change after registering for the Team/Relay race?All you have to do is have the registrant (registered) sign in to their Runners ID account and click 'My Races'. The symbol of the member to be changed must be clicked in the My Races section. Members, relay members can be changed using the symbols to the right of the name. Changes can always be made until the last Tuesday before the race.

Is it possible to get the starting number for the team and relay race?

The starting numbers of the team and relay race members must be taken individually. Alternatively, it is possible to receive the starter package by another person, but authorization must be transferred online.

When should the starting number be obtained?

All registered participants will receive the starting number from Runkara 2 weeks before the race in bulk and by e-mail. This is because once we know the number of participants and their target times, if the starting numbers are discarded, we can better divide the participants into the starting lanes and thus create better conditions for you to run. Do not forget to get the starting number from the Expo area after you reach it by e-mail.

Where can I find my starting number?

Starting numbers will be sent to all runners who have properly registered approximately 2 weeks before the race. An e-mail is sent to all participants with information about the assignment of the starting number. There is an exception for giving the starting number in the field only in the family run. If you did not receive the e-mail, check if you have a starting number in the 'My Races' field by logging into your Runners ID. If this did not happen, there is probably a problem with the payment on your order (unmatched payment, unpaid surcharge for t-shirt, etc.), so please contact us at info@runkara.com.tr.

Where can I get the numbered starter pack? What do I need to get?

The numbered starter pack can only be retrieved from the Expo area. To pick up, you must know your starting number and have a photo ID with you. You can find information about the venue and opening hours of the Expo on the website of the race.

Can someone else get my starter pack?

Uygun şekilde kaydını tamamlayan tüm koşuculara yarıştan yaklaşık 2 hafta önce başlangıç numaraları atanır. Herkese başlangıç numarasının atanmasıyla ilgili bilgiler içeren bir e-posta gönderilir. Yalnızca aile koşusunda alanda başlangıç numarası verilme istisnası vardır.E-postayı almadıysanız, Runners ID’nize giriş yaparak 'Yarışlarım' alanında bir başlangıç numaranız olup olmadığını kontrol edin. Bu olmadıysa, muhtemelen siparişinizdeki ödemeyle ilgili bir sorun vardır (eşleştirilmemiş ödeme, tişört için ödenmemiş ek ücret vb.), bu nedenle info@runkara.com.tr adresinden bizimle iletişime geçin.

You may receive your starter pack by another person whose online credentials must be provided.

Numaralı başlangıç paketi yalnızca Expo alanından alınabilir. Teslim almak için başlangıç numaranızı bilmeniz ve yanınızda fotoğraflı bir kimlik belgesi bulundurmanız gerekir. Expo’nun mekan ve açılış saatleri hakkında bilgiyi yarışın web sitesinden bulabilirsiniz.

Which tracks can I join?

The event consists of 4 tracks. Every age group (with a guardian under the age of 18) can participate in the family run 2.4 km. The 5km Run is recommended for anyone who wants to experience the race. The 10km Run is for you to see that you are pushing your limits. The 21.1 Km Half Marathon is suitable for those who really want to push themselves, favored by elite athletes. You can register for the race by choosing the one that suits you.

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